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hp repair centres Complaint - lost computer
hp repair centres Complaint

hp repair centres Complaint

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lost computer


purchased hp17laptop computer from qvc aug 2016,had to send it to hp repair center dec2016.did not hear anything from them other than the computer was not under warranty so i would have to pay for repair,warranty is not out until aug2017.I did not get an answer about where a 727.56 laptop computer is.I was asked to provide a copy of the warranty and a copy of the transation so i contacted qvc to email me a copy of the warranty which i forwared to them,along with a receipt from qvc showing the purchase of the laptop.Because the tracking # could not be located then they say there is no way that they can find the laptop eventhough they have the serial#and the work status #.They also have my email address,phone # and email address and the addresses of the person that sent the computer from our local post office,the fee was 14.99 to send the computer back for repair. When i put in the repair # the status come up tha says cancelled,so i know they received the computer.


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